Your privacy
How we collect, use and protect your personal information under the New Zealand Privacy Act 2020.
Draft template: have it checked before launch so it matches how you actually run the business.
What we collect
When you book or request a quote we collect your name, email, phone number, property address and details about your roof. We only collect what we need to quote, book and carry out the work.
How we use it
To contact you about your enquiry, schedule and complete the job, invoice you, and (if you agree) remind you when your roof is due for maintenance. We never sell your information.
Who can see it
Only Moss King staff who need it to do their job. Your information is stored securely with our service providers [Supabase (database), Vercel (hosting)], which may store data outside New Zealand with comparable safeguards.
How long we keep it
[YOUR RETENTION PERIOD, e.g. 7 years for invoices to meet tax rules; enquiries that never became jobs deleted after 2 years.]
Your rights
You can ask to see or correct your information, or ask us to delete it, by emailing [YOUR EMAIL]. If you're unhappy with how we handle it, you can contact the Office of the Privacy Commissioner.